Don't be afraid to switch banks

Don’t be afraid to switch
You know the feeling: you are just so done with your bank! If bank charges and customer service are the culprits, consider making a change. There’s a good chance that you signed up with your bank when you started your career or during your tertiary studies when you weren’t even sure about how banks work.

Well, here’s the deal: When choosing a bank you make an important investment decision. You become a client of a financial institution that will deal with your hard-earned money.

Bank fees
One of the most common reasons people change banks is because of the fees that are charged. These fees may add up to quite a large amount, chipping away at your investment. If you believe that your bank is charging too much for their services, it is a good idea to do some shopping around.

Before you make any changes, do your homework. Find out what other banks are charging, and whether this makes a difference to the accounts you have. If it does, make your move.

Customer service
Another reason for changing banks could be customer service. Are you satisfied with how your queries are handled? Are mistakes on your statements efficiently resolved?

Remember that banks do business with your money. As a paying customer (all those fees) you deserve the best service and value for money you can get. Now you can pop in store to one of the Woolworths financial hubs and walk away with a Woolworths credit card or store card. Just bring your I.D, latest payslip and proof of address. It’s as easy as that!