Products & Services FAQs

What products and services are available from Woolworths Online?

Almost anything you’ll find at a Woolworths store is available for purchase on our web site.
  • Food: When shopping for food on our website, log in to your online profile to see the food items available to your specfifc delivery area. 
  • Clothing, Homeware and Beauty: We offer a selected range of merchandise across Clothing, Homeware and Beauty (which includes our fashion brands, Country Road, Trenery, Mimco, Witchery, Studio.W). Log in to your online profile to see the full offering available to your specific delivery area. Merchandise from these categories may be returned at any Woolworths store where they are sold. Read more about our returns and refunds policy
  • Gifts: Any items ordered online can be sent as gifts. When you checkout, click the box to indicate that your order is a gift and the delivery note will not show the price of the item/s you have purchased.  Please note that we do not gift wrap items which are ordered as gifts.

Whay are some products not available to my delivery address?

We do not yet deliver to all addresses in South Africa. Food items are delivered only in major metropolitan areas, where we can ensure freshness on delivery. Clothing, Homeware and Beauty items are delivered to more areas, and we are continually adding more delivery areas. If you would like to suggest a new area for deliveries please send us an email with your details.

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