Yes. When we ask you to share private details with us, such as personal or payment information, we ensure that information is encrypted and protected with the best encryption software in the industry - SSL (Secure Socket Layer). You will notice a lock icon at the bottom of your browser, such as Internet Explorer or Firefox, confirming that you are on an encrypted page when this is required.
Click on the topics below to view the related FAQs.
- 3D Secure
- Contact Us
- Credit Card WUpdate SMS notification
- Financial Services: Black Credit Card
- Financial Services: Credit Card Banking
- Financial Services: Gold Credit Card
- Financial Services: Personal Loans
- Financial Services: Silver Credit Card
- Our Company
- Personal Details & Privacy
- Products & Services
- Returns & Refunds
- Terms and Conditions
- Your Orders
Personal Details & Privacy FAQs
A cookie is a small piece of information stored by your browser (for instance, Internet Explorer or Firefox) on your computer. It may contain some personal details, the contents of your shopping basket, and date and time information in an encrypted format, which can be recalled when you return to the Woolworths website to speed up your identification and ordering and delivery processes. To prevent the website from accessing this information, simply disable your cookies in your browser options.
Never. We are committed to protecting your confidentiality, so your information will not be disclosed to third parties.
We strongly recommend that you keep your login details and passwords private so that only you can log on to our website. You have the option to change your password in the “My Account” section of the website. If you suspect that someone is accessing the site with your credentials please contact us.
You can either request a new password to be sent to you by clicking on the “Forgot Password” link on the login page or contact us for assistance.
No. We will only contact you with news of Woolworths special offers and promotions if you have subscribed to any of our newsletters. You will also receive WRewards and Woolworths Financial Services statements via e-mail.
You need to call the relevant call centre to change details and/or permission settings (i.e. to give Woolworths permission to contact you). Remember, with MySchool MyVillage MyPlanet you must give both MySchool and Woolworths permission to contact you.
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