Credit Card WUpdate SMS notification FAQs

What is Woolworths Credit Card WUpdate Sms Notification?

Woolworths WUpdate SMS notification is a convenient way of keeping track of your finances and allows you to stay informed and in control of transactions on your accounts. WUpdate is just the name we've given our SMS notification service - which alerts you when a transaction has taken place on your account.

Will secondary card holders also receive WUpdates?

No, the SMS notifications will only be sent to the primary card holder as the notifications are linked to the account and not the card. All transactions by the secondary card holder will be sent to the primary card holder.

Which accounts can I link to the service?

The WUpdate SMS notification service can only be set up for your Woolworths Credit Card account.

What are the operating hours of the call centre?

If you have a Woolworths Financial Services query you can contact us on 021 411 5000 (international callers, please dial: +27 411 5000) or email us at

Our Woolworths Financial Services Call Centre Operating Hours are:
Monday - Friday 7.30am - 9pm
Saturday 7:30am - 9pm
Sunday 7.30am - 9pm
Public Holidays 7.30am - 9pm

See full Woolworths Contact List

Can't Find What You're After?

Let us know and we'll get you the info you're looking for as soon as possible.

Send us your question