Financial Services: Silver Credit Card FAQs

What’s the income criteria?

Silver = R24 000 gross annual salary.

How many interest free days are available on the Woolworths Credit Card?

Up to 55 days interest free (Interest is charged on all cash advances and fuel transactions from the date of the transaction until the amount owing is paid)

How many interest free days are available on the Woolworths Silver Credit Card?

Up to 55 days (Interest is charged on all cash advances and fuel transactions from the date of the transaction until the amount owing is paid).

What is the minimum transaction value on Budget transaction? And what are the payment period options?

Minimum transaction value of R300.00, repayment period option from 6 – 60 months.

Can transactions be transferred from the straight facility to the budget facility?

Purchases can be transferred from straight to budget (min R300.00) within 90 days of date of transaction.

Do I need to pay for additional cards?

No, you can get up to 8 free secondary cards.

Where is the CVV, or Card Verification Value found on the card? And what is it used for?

The number is at the end of the number sequences on the back of the credit card (usually the last 3 or 4 digits) which is used for online purchase.

What’s the minimum instalment due every month and how is it calculated?

The 5% minimum monthly instalment is calculated utilising the closing balance and instalments due on budget purchases (if any).

What are the withdrawal limits set to on the Woolworths Silver Credit Card?

The withdrawal limit default is set to R1000, but may be lowered or increased to R7500 maximum per day depending on the your credit limit.

Besides calling into the call centre, where else can I view my balances?

  • Balance enquiries on straight facility can be done at any ATM in SA.
  • You may also get your Woolies account info (available credit, balance & payment due date) on your cell phone. Download the mobile application at http://dl.wfs.co.za.  You can also visit http://m.wfs.co.za or dial *120*985# on your cell phone and follow the instructions.   

How’s the value of the loyalty vouchers calculated?

  • 1% back in Woolies vouchers on Woolworths purchases.
  • 0.5% back in Woolies vouchers on non Woolworths purchases.

When do the loyalty vouchers get sent out?

WVouchers are issued to customers quarterly (Feb, May, Aug, Nov) and can be redeemed at any Woolworths store within SA.
Should the value of the voucher not exceed R75 during a 12 month period (starting from the date the card was issued), the WVoucher will lapse and it will start from zero.

What type of documentation will I need to produce upon collection of the Credit Card in-store and for face-to-face delivery?

Your green barcoded ID book.
Utility bill or retail statement which may not be older than 3 months old (Woolworths and Absa statements are not acceptable).

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