How long will it take for my order to be delivered?
This depends on the contents of your order and your delivery location. In general, all food items are available for next-day delivery. Clothing, Homeware, Fashion Brands and Beauty items are delivered in three to five days. If your order includes both food and non-food items, you can choose to have your order delivered all together, or have your food items delivered earlier if you wish.
Related Questions:
What areas do you deliver to?
We deliver within the major metropolitan areas of the following cities and towns: Pretoria, Johannesburg, Cape Town, Somerset West, Paarl, Franschhoek, Wellington, George, Knysna, Plettenberg Bay, Port Elizabeth, East London, Durban, Pietermaritzburg and Bloemfontein.
Related Questions:
What does delivery cost?
The cost of delivery is determined by your delivery address and the items that you have ordered. In general, delivery fees are between R50 and R95. From time to time we may offer free delivery for customers who spend more than a specified amount on their orders.
Related Questions:
Is there a minimum order for delivery?
No. We are happy to deliver anything you order, with no minimum order.
Related Questions:
What happens if there is no-one home when you deliver?
We will try to arrange for an alternative delivery option with you, but we reserve the right to charge you an additional delivery fee if we cannot do this and need to deliver at another date and time.
Related Questions:
Why do you not deliver to all of South Africa?
We do not yet deliver to all of South Africa, but we’re working on it. We are adding new delivery areas all the time, so if we don’t currently deliver to your area, please keep checking back. If you would like to recommend that we add a particular area, please send us an email with details of your request click here
Related Questions:
Do you deliver to other countries outside of South Africa?
Not yet. We are working on a facility for international deliveries.
Related Questions:
Can I get a same-day delivery?
No. Food can be ordered for next-day delivery. Clothing, Homeware, Fashion Brands and Beauty items are generally available for delivery in three to five days from date of order. If your order contains both food and non-food products, you can choose to have your order delivered all together, or split your order and receive your food earlier than your non-foods items if you wish.
Related Questions: